This Privacy Statement shall govern and apply to anyone accessing or using the websites located at http://glossylounge.com We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.
1. INFORMATION WE COLLECT
We only will collect personally identifiable information (such as name, title, address, telephone number, or e-mail address) that you voluntarily provide through our website or e-mail correspondence.
2. PERSONAL INFORMATION YOU PROVIDE TO US
We receive and store any information you knowingly provide to us, such as:
- Full name
- Email address
- Phone number
- Shipping Address
- Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)
- A record of your G LOUNGE DMCC orders and purchase history
- Information provided by you through your interactions with us in social media
3. WHY DO WE COLLECT YOUR PERSONAL INFORMATION?
We offer various products and services to our Customers and also strive to meet the needs of our Customers. We use your Personal Information for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics. To do this effectively, we need to collect certain Personal Information.
4. THE PERSONAL INFORMATION WE COLLECT FROM YOU
All Personal Information we collect from you requires your consent, for example, purchase, delivery of products, special offers, etc. We may request your consent from time to time to take part in improved product performance or for marketing purposes that we think will be useful to you. However, unless you are informed otherwise, the Personal Information we hold is for establishing and managing our business and customer relationship with you. Sensitive information is subject to greater restrictions and governed by law. By communicating with us, including by email and by completing online forms, you are giving your consent to the collection of what Personal Information you provide.
5. RECORDKEEPING OF YOUR PERSONAL INFORMATION
Depending on the product you have acquired, it may be necessary to keep a record of the transaction for business purposes or to enable us to respond to your concerns. We may hold Personal Information for the following purposes:
- Internal accounting and administration;
- To supply you with information about your account including regular statements;
- To respond to inquiries;
- Enhancing customer service, product options and to improve product performance;
- To administer sales records;
- To provide information about us, our products, services and special offers; and
- To analyze our website usage.
Occasionally we require organizations outside us to provide a service for purposes, which are necessary for us to conduct our business, functions and activities (for example advertising names of competition winners and delivering products).
6. HOW WE MANAGE YOUR PERSONAL INFORMATION
You may have contact with us personally, by telephone, mail, over the Internet or other electronic medium. We take all reasonable steps to keep your Personal Information secure in a combination of secure computer storage, hard copy files and other records. We take steps to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure.
7. OUR DISCLOSURE OF YOUR INFORMATION
We do not share the personal information of our users with any unaffiliated third parties for their promotional purposes. However, we use a third-party payment processor and a third-party shipping agent to ensure the payment and delivery of your purchased products. We may use other third parties for other services from time to time. These third parties have no authority to use your personal information for their own promotional purposes. These third parties will only have limited access to your personal information in order to help complete transactions.
8. LEGAL DISCLOSURE
Because G LOUNGE DMCC consider the individual information, we maintain to be confidential, our policy is to disclose no personal information to third parties (except as described above) unless release is required by law or is pertinent to judicial or government investigations or proceedings. We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding). Moreover, in the event of a sale, merger, or transfer of some or all of our assets, or dissolution or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred assets or assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred assets or assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of any transfer of assets or any asset change in ownership, and your choices in how your information is used.
9. ACCESSING YOUR PERSONAL INFORMATION
You have the right to access the Personal Information you have provided to us. If you require details of your Personal Information held by us, we will need to verify your identity before meeting your request, which we will process in a reasonable time. If you find that the information we hold about you is inaccurate or out of date then we will promptly correct it upon receipt of the changes from you.
10. USER GENERATED CONTENT
Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, comments, posts on social media pages, etc.) becomes publicly available, and can be read, collected, and used by other members of this Site to send you unsolicited messages. Your membership name, email, or other information may also be displayed when you post comments or upload images throughout the Site. We are not responsible for the personal information users select to disclose in these forums.
11. AGREEMENT TO OUR TERMS & CHANGES TO THIS PRIVACY STATEMENT
By using this Site, you consent to the collection and use of information by our Site as indicated above. We reserve the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.
12. CONTACT US
We welcome your questions, comments, and concerns about this Privacy Policy and Site. You can reach us at:
support@glossylounge.com
What are cookies?
Like most websites, our websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse our websites. They are used to ‘remember’ when your computer or device accesses our websites. They allow us to remember whether you are logged in to the site and what items you had in your shopping basket. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.
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INFORMATION COLLECTED
Some cookies collect information about browsing and purchasing behaviour when you access our websites via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. All data passed by cookies is anonymous and will never contain individual detail such as your name, address, telephone number or payment information but may contain our customer reference number that is unique to you. For more detailed information about how cookies work, please visit www.allaboutcookies.org.
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HOW ARE COOKIES MANAGED?
The cookies stored on your computer or other device when you access our websites are designed by:
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G LOUNGE DMCC or on our behalf, and are necessary to enable you to make purchases on our websites;
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third parties who participate with us in marketing programmes; and
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third parties who publish web banner advertisements for us.
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WHAT ARE COOKIES USED FOR?
Cookies are used with our marketing partners to present you with appropriate offers and advertising as you browse other sites on the internet, based on your browsing activity while on our site. Cookies also allow us to work alongside our web analytics partner, Google Analytics, to see how you like to use our website, which pages or special functions you prefer and help us to make them better. We may match the data we capture through cookies with personal data that we already hold about you to better understand you. This helps us to continually improve the relevance of our promotional communications, your shopping experience and our products and services. The main purposes for which cookies are used are:
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For functional purposes essential to effective operation of our websites, particularly in relation to online transactions, site navigation and preferences.
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For marketing and advertising, particularly web banner advertisements and targeted updates through digital channels and social media.
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To enable us to collect information about your browsing and shopping behaviour, helping us to improve your shopping experience and to monitor performance.
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To enable us to meet our contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
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MARKETING COOKIES
G LOUNGE DMCC work with partners who serve advertisements or present online offers on our behalf. Most of these marketing partners use both session and persistent cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. All data collected by third party cookies is anonymous and will never contain your name, address, telephone number, email address or payment details.
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WHAT TYPE OF COOKIES DO WE USE?
There are two types of cookie that may be used during your visit to our site:
1 Session cookies
Session cookies are deleted after each visit to our site. For example, when you are browsing our site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser. Session cookies allow you to add an item to the basket and then move through the checkout. Disallowing these cookies via your web browser will mean you are unable to place an order on this site.
2 Persistent cookies
Persistent cookies remember you for a set period of time, allowing wishlist and/or previously viewed products to be displayed the next time you visit our site and whether you were logged into your account.
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TURNING OFF AND DELETING COOKIES
Most web browsers will provide the option to turn off or disallow cookies. How you do this depends on the web browser you are using. Instructions for disallowing cookies can usually be found in the browser's 'Help' menu. Note that in common with most other transactional websites, if you only disable third party cookies, you will not be prevented from making purchases on our websites but refusing the cookies we have used via your web browser will mean that you are unable to make a transactional purchase on our website. You may also find that the functionality of many other websites and services will be affected. Cookies can be deleted using your web browser. However, unless they are disallowed they will be re-applied the next time you visit a website.
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular desktop browsers are set out here (these may vary depending on operating system and browser version):
For Microsoft Internet Explorer:
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Choose the menu “Tools” then “Internet Options”
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Click on the “Privacy” tab
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Select “Advanced”
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Choose the appropriate settings
For Google Chrome:
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Choose “Settings” and click on “Advanced”
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Under "Privacy and Security" click “Content Settings”
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Click “Cookies”
For Safari:
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Choose Preferences > Privacy
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Click on “Block all cookies”
For Mozilla firefox:
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Click on the menu icon then select “Options”
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Click on the icon “Privacy & Security”
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Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
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Choose the menu icon and select “Settings”
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Click on “Privacy & Security”
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Choose the appropriate settings
‘’ http://glossylounge.com will not pass any debit/credit card details to third parties’’
‘’ http://glossylounge.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (http://glossylounge.com) cannot guarantee the security of any information that is disclosed online’’
‘’The http://glossylounge.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.